Comments on: Run from DreamHost http://boredzo.org/blog/archives/2006-01-13/run-from-dreamhost The personal weblog of Peter Hosey. Fri, 21 Nov 2008 12:02:40 +0000 http://wordpress.org/?v=2.6.3 By: Mac-arena the Bored Zo http://boredzo.org/blog/archives/2006-01-13/run-from-dreamhost#comment-14 Mac-arena the Bored Zo Fri, 13 Jan 2006 03:15:00 +0000 http://boredzo.org/blog/archives/2006-01-13/run-from-dreamhost#comment-14 yes, the agreements are currently unfixed. yes, the agreements are currently unfixed.

]]> By: Colin Barrett http://boredzo.org/blog/archives/2006-01-13/run-from-dreamhost#comment-13 Colin Barrett Fri, 13 Jan 2006 03:04:00 +0000 http://boredzo.org/blog/archives/2006-01-13/run-from-dreamhost#comment-13 I'd just like to start off saying that I'm 100% happy with my Dreamhost service. If the issues remain unfixed (have you checked?), email "John" and ask him how you can get in touch with the "Abuse" team directly. This is probably just getting lost in the shuffle of customers emailing in real support requests. Not that it isn't "important," but front-line tech support representatives have a lot on their plate. My advice: Be persistent, but not angry. Realize that they're all real people with other things to do (remember how long it took you to draft that email to them?). I'd just like to start off saying that I'm 100% happy with my Dreamhost service.

If the issues remain unfixed (have you checked?), email "John" and ask him how you can get in touch with the "Abuse" team directly.

This is probably just getting lost in the shuffle of customers emailing in real support requests. Not that it isn't "important," but front-line tech support representatives have a lot on their plate.

My advice: Be persistent, but not angry. Realize that they're all real people with other things to do (remember how long it took you to draft that email to them?).

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